EXPLANATIONS OF QUALITY STANDARD TERMS AND REQUIREMENTS, AND HOW TO USE THEM.

What is accuracy? What is sampling inspection by attributes verses by variables? What is cross functional management? What is a process approach? What is a critical characteristic verses key characteristics? What is a defect verses a defective? What is an EC/EU directive? What are first party verses second party verses third party certification? What is a failure mode analysis? What is validation? What is Kaizen? What is quality assurance verses quality control? What is a subjective element? What is the Pareto Principle? What is and how do you implement quality improvements? What is mistake proofing? What is a subcontractor verses a supplier? What are the seven statistical tools? What is Total Quality Management verses ISO 9000 quality management? What is a standard? What is a work instruction verses a procedure? What is a shelf life item? What is a system audit? What is last part quality comparison? What is ISO? What is TQM? What is a sector specific quality requirement? What is Six Sigma Quality? What are the eight management principles? What is a key characteristic? What are process improvement tools? And much more!

The answers to these and many other questions can now are found quickly in this new booklet! It contains hundreds of easy to understand explanations of complex quality and quality related terms based on the authors 30 years experience as quality consultant, quality engineer and author of 22 books on quality.

A Book with Practical Answers you can not find easily elsewhere. !

A truly helpful reference book for anyone involved in the manufacturing and quality environment, from the CEO to the Planner, from the QA Manager to the Shop Supervisor to the Machine Operator.

Indispensable for quality training and quick fact finding needs.

8.5 x 11 soft cover, 70 pages, price: $48.00

By Gunther B. Gumpp, Author of “How to Win With ISO 9000”

ISBN 1-881006-48-4